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  • Chidozie Uzoezie

Christmas: British Airways Creates Special Moments for Customers

As families and friends get back together this Christmas, British Airways has kicked the festive season off by creating some special moments for its customers on the ground and in the air.

British Airways’ colleagues have spread holiday cheer at London Heathrow Terminal 5 by surprising customers with upgrades to Club World (business class) and exclusive lounge access to make their journeys to reunite with loved ones extra special.

The airline also gifted Executive Club Silver and Gold cards, Harvey Nichols Christmas hampers and bundles of 50,000 Avios to customers.

The airline has decked its home at London Heathrow’s Terminal 5 with festive check-in screens and created special boarding cards for customers. A winter wonderland themed corridor welcomes customers to lounges and a specially designed Christmas countdown clock is in place to get customers into the festive spirit.

Across the London airports served by British Airways, customers were also surprised with gestures which included complimentary coffee vouchers, special chocolates and KidZania tickets gifted to many of Santa’s young flyers.

On board, customers travelling on the airline’s short-haul flights can purchase festive snacks through the Speedbird Café. A small number of customers travelling on every short-haul flight will be surprised with a special gift from the Café.

Customers travelling to long-haul destinations on Christmas Eve and Christmas Day will be served a traditional roast dinner at 35,000ft, with all the trimmings.

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Comments (25)

Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..