PaxEx: Emirates Resumes Ground Services For Premium Customers
Once again, Emirates’ premium customers can enjoy the airline’s signature Chauffeur Drive service (CDS) and airport lounge at its Dubai hub with effect from 1 July, 2020.
Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees.
Emirates has opened one lounge in Terminal 3 Concourse B, of Dubai Airport to serve First Class, Business Class and eligible Emirates Skywards members from 1000hrs on 1st July.
More Emirates lounges in Dubai and around the world are planned to be opened in the coming months.
Lounge facilities and amenities have been modified to ensure customer comforts are offered in keeping with the highest health and safety standards, reducing contact and risk of infection.
Food in the lounge are now offered in hygienically sealed meal boxes, including vegetarian options, instead of a buffet offering.
Complimentary beverages, including spirits, will be offered in single serve bottles. Wine and champagne, served from shared bottles, will be temporarily unavailable.
The lounge is sanitized and fumigated at the end of each day. In addition, throughout the day,
lounge employees will sanitize each seat and table after each customer leaves.
The cars for Chauffeur Drive service are cleaned and disinfected inside and out at the end of each shift. The drivers will wear masks and gloves, and stringent checks are in place to ensure the drivers are fit for work.
Each car will be limited to 3 customers and masks are mandatory for passengers in Dubai. Larger vehicles, which can accommodate 4 passengers, are available on request.