Due to travel uncertainties as a result of the COVID-19 pandemic, Hyatt Hotels has extended to its cancellation policy that will provide further flexibility as guests start making travel decisions again.

With some limited exceptions, reservations booked July 1, 2020 and beyond – for any future arrival date through July 31, 2021 – can be cancelled at no charge up to 24 hours before scheduled arrival. This includes Advance Purchase Rate reservations.

In addition to offering a reimagined hotel experience that is focused on safety and wellbeing, Hyatt wants guests and members to book with confidence as they start planning travel again and cannot wait to welcome them back soon.

Reservations can be changed or cancelled on hyatt.com or via the World of Hyatt app (subject to the exceptions noted here and during the booking process).

However, changes to existing reservations will be subject to availability and any rate differences.