From online wedding salon to virtual real-time hotel tours to cosmetic tutorials, Kempinski Hotels has gotten creative to help its guest pull through the COVID-19 pandemic.

Despite the currently limited travel and contact opportunities, Kempinski Hotels remain in close contact with their valued guests and have initiated creative actions in recent weeks to provide a high level of service.

In addition to numerous charity campaigns and donations of medical supplies, the hotel teams around the globe have put business ideas into practice, ranging from takeaway apps and virtual real-time hotel tours to an online wedding salon.

Kempinski Hotel Beijing Lufthansa Center has developed its own bilingual takeaway and delivery app, appealing not only to locals but also to the surrounding embassies and huge number of expats living in Beijing.

Kempinski Hotel Muscat, Oman set up a window of the hotel for a food pick-up for clients from the safety of their car, while Kempinski Hotel Frankfurt Gravenbruch established a Drive-in Ice Cream Boutique, selling its homemade ice creams.

Hotel Adlon Kempinski Berlin has been working in close collaboration with the institution Too Good To Go and offers Adlon classics at reduced prices on its ‘We care’ app.

Kempinski Hotel Huizhou in China hosted an online wedding salon, where wedding planners and providers of various wedding services could contact potential customers and future couples via a live connection from one of the hotel ballrooms.

The Apurva Kempinski Bali in Indonesia, organized a meditation course where the resort’s wellness expert guides guests through a simple meditation to release tensions.

#Kempinski #HospitalityandTourism #COVID19 #Coronavirus