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COVID-19: Kempinski Offers Special Cancellation Policy


As the global COVID-10 epidemic rages on, Kempinski Hotels has put measures and policies in place to support their esteemed guests in these challenging times.

As an understanding brand with health, safety and guests' well-being at heart, Kempinski Hotels is supporting their guests in the following ways:

  • For guests that have existing bookings, Kempinski Hotels offer total flexibility to help them change the dates or, if necessary, cancel.

  • For those that are planning a trip in the near future, the hotel will make their decision as easy as possible and will therefore ensure that they can cancel or amend any booking up to 24 hours before arrival, if they are forced to change their plans.

  • Any booking made until 31st May 2020 with an arrival date up to 31st August 2020 can be cancelled or rebooked at no charge, if communicated in writing or by email to the hotel no later than 24 hours prior to arrival.

Going forward, Kempinski Hotels promises to make every possible effort to keep guests informed and to provide them with the level of service required to manage their bookings and plan around these circumstances.

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Comments (25)

Invitado
21 sept 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Invitado
30 sept 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
24 oct 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Invitado
10 nov 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Invitado
18 nov 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Invitado
04 dic 2022