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  • Chidozie Uzoezie

IHG Launches Insights Portal For Large Corporate Customers


IHG (InterContinental Hotels Group) has introduced the IHG Customer Insights Portal, a comprehensive global solution for large enterprises - a first for the hotel industry.

The solution will provide a highly customized corporate travel experience to simplify travel management. Currently in the final stages of pilot, it will launch to large corporate customers in early 2020.

Large enterprises will be able to access actionable business intelligence that gives managed customers access to their most valuable business travel data and insights—at the click of a button.

Travel managers will have access to actionable data about their company’s spend by brand, stay patterns by region and traveler loyalty and guest experience scores at IHG hotels.

The user-friendly digital interface provides travel managers with easily downloadable reports that are customizable using filters for country, brand and rate type.

The greater visibility and transparency into their spending and savings with IHG empowers customers with deeper insights that will inform their travel program decisions.

Users will also be able to access content specifically curated to address topics relevant to travel professionals.

Corporate travel customers with a dedicated relationship with an IHG Global Sales representative should expect additional details in early 2020 regarding access to this new portal.

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