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  • Chidozie Uzoezie

Shop No More: KLM Suspends Duty-Free In-Flight Sales


Not a very good news for in-flight shoppers. From July 2019, KLM will stop offering tax-free sales on its European flights. In January of 2020, it will extend to intercontinental flights as well.

This suspension is as a result of new developments such as the rise of e-commerce which has made on board sales less attractive. KLM is exploring alternative forms of travel retail.

For decades now, KLM has been offering tax-free articles, both online and on board. However, customers have grown accustomed to an almost infinite range of products for which they can look up the lowest price online. Competition with product ranges at the airports is also growing.

KLM is currently exploring alternative forms of travel retail concept and will shortly be launching several pilot projects to this end.

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Comments (25)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022