PaxEx: Emirates Enhances Ground Comfort With High Tech Buses
To provide economy passengers with even more comfortable transfers at Dubai international Airport, Emirates has brought in a fleet of new high tech buses for airside passenger operations.
The buses will ferry passengers between the terminals and aircraft at remote stands. 10 of the buses are already in service while 30 more will be delivered by January 2019, with the entire fleet to comprise 128 buses by 2020.
Emirates is the first airline in the world to introduce airside buses that have equal standing and seating capacity, a significant improvement on standard airside transfer buses which usually prioritise standing room and offer minimal seating.
The new fleet of buses also have convenient ramp access and fold-up seats to make travel more comfortable for customers who use wheelchairs or are travelling with baby strollers.
Other customised features include ambient lighting, intercom facility, microphones, and flight information systems inside the buses which display the latest information to customers.
Clear messaging will also appear outside the buses to alert customers quickly and easily on the direction the bus is going.
The bus fleet will be managed from a control room by Emirates’ airport services team together with its ground handling partner, dnata.