The much anticipated South African Annual Concierge Conferences 2018 will kick off this month in Durban ending on a high note with the Johannesburg/Pretoria conference on 17 October at the Sandton Sun Hotel.

The conference dates are: 12 September at The Elangeni Hotel in Durban, 19 September at The 12 Apostles Hotel in Cape Town, 26 September at The Kurkland Hotel in Garden Route and 17 October at The Sandton Sun Hotel in Sandton.

Now in its 9th year, this year’s conference under the theme: “How to improve guest experiences on a continuous basis” is set to provide yet another exciting platform for Concierges and Guest relations personnel to share insights and experiences on what they do.

The conferences are accessible for many concierges and guest relations staff to attend and learn more about their own areas in addition to what other regions have to offer from their peers and guest speakers.

Concierges around South Africa have solidified their roles in hotels and the importance to guests to enrich and make their visit to South Africa and hotel stays leave lasting memories.

Several industry professionals and guest speakers will attend the various conferences and share their expertise and interesting facts on the topic.

Launch in 2010, The Concierge Conferences are free of charge and open to concierges, guest relations and those in the hospitality industry, however, booking is essential.

To attend a conference in your region, email Deon Prinsloo at deon.prinsloo@tsogosun.com as soon as possible as seats are limited.