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DHL Appoints New Cluster Head for Ghana, Senegal & Ivory Coast


DHL Global Forwarding has appointed Serigne Ndanck Mbaye as Cluster Head for Senegal, Ivory Coast and Ghana.

Based in Accra, Serigne will also assume responsibility as Country Manager in Ghana. He will report directly to Daniella De Pauw, CEO, DHL Global Forwarding Sub-Saharan Africa.

Serigne was most recently Country Manager for DHL Global Forwarding Senegal - a role he has held since 2011 - where he led the business to year-on-year double-digit growth.

A DHL veteran, Serigne started his career in the logistics sector with the group's Express division in 2004, as Gateway Manager for DHL Express Senegal. From 2008 to 2009, he took on various roles overseeing the division's service center and operations in Angola.

In 2009, he was put in charge of DHL Express operations in Cape Verde, Guinea Bissau, The Gambia and Senegal, driving networks requirements in terms of volume, value and quality key performance indicators.

Serigne holds a Master Degree in Economic Sciences and Logistics and Transport from the University of Litoral Cote d'Opal in Dunkerque (France). He is also an experienced trainer at Trainmar - a leading logistics training center in West Africa.

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