Etihad Airways recently announce a series of changes and innovations in its ground and in-flight offerings designed to offer increased value and flexibility based on customer feedback.
One of the innovations is the introduction of a new ‘Neighbour-Free Seat’ option in Economy Class. The service provides guests with the option to enhance their flying experience by ‘bidding’ for up to three empty seats next to their original seat - subject to availability and cabin configuration.
This gives guests the opportunity for increased space, comfort and privacy, at a price that is affordable. Guests can bid at the time of booking online. Successful bids will be confirmed 30 hours prior to departure.
According to the airline, these changes and innovations are being put in place as it looks to evolve its product proposition while continuing to match individual customer requirements.
Etihad Airways' Economy Smart Seat has a unique headrest that provides a shoulder to lean on and adjustable back support for a more comfortable flight. The seat offers generous legroom and recline.
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Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.
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