Emirates’ focus on meeting and exceeding customer expectations both in the air and on the ground were recognised yesterday with four accolades at the ‎Business Traveller Middle East 2017 Awards.

At a ceremony attended by key travel industry executives, Emirates was crowned “Best Airline Worldwide”. It was also named “Airline with the Best First Class”, “Airline with the Best First Class Lounge” and “Best Frequent Flyer Programme”.

Emirates invests continually in product developments and service enhancements including newly designed Business Class seats, re-designed amenity kits for First and Business Class passengers.

Other products include environmentally sustainable blankets and interactive augmented reality amenity kits for Economy Class passengers, and regular updates of its range of onboard toys for young flyers.

The airline also continues to lead on the in-flight entertainment front with a broad choice of over 2,600 channels on its ice system.

On the ground, Emirates completed a US$ 11 million makeover of its Business Class Lounge at Concourse B in Dubai International Airport, and opened its newest Emirates Lounge in Cape Town International Airport.

Today, Emirates Skywards has 14 airline partners including strategic partnerships with Easyjet and Qantas, offering member access to one of the world’s largest networks of global travel destinations.

Earlier this month, Emirates was recognised as the ‘Best Airline in the World’ at the TripAdvisor Travellers’ Choice Awards for airlines.