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  • Chidozie Uzoezie

PaxEx: South African Airways Launches New Website

South African Airways (SAA) has launched its new-look website which promises more speed, more options and more simplicity allowing customers to manage the complete travel experience.

The new assists passengers with travel needs from booking a ticket to advance checking in, to upgrading travel class using the Step-Up product, or finding accommodation and renting a car.

The website has been upgraded with new features and functionality giving more choice to customers and encouraging more engagement. New features include a new simplistic design and content elements which are in line with global standards making it easier to navigate the new website.

Other features include user-friendly icons directing customers to a more seamless travel experience. Another feature allows customers to rebook international flights.

The new is a fully responsive website; and it is fully accessible for customers with special needs including passengers that rely on assistive devices such as screen readers. serves SAA customers globally and is translated into over nine languages and available from more than 100 points of sale. The website is geo-located to serve the regions where SAA flies, with a localised version for offers and content to facilitate transactions in multiple currencies. continues to have a Best Fare Guarantee that ensures that SAA has the most competitive fare online. Customers can also make bookings on mobile devices by visiting

SAA says it aims at constantly improving their customers transactional touch-points as will continue to be upgraded with new features and functionality throughout the year.

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Comments (25)

21 Sep 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


30 Sep 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


24 Okt 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


10 Nov 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..


18 Nov 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.


04 Dis 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


15 Dis 2022