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  • Chidozie Uzoezie

Passenger Experience: Dana Air Launches Self-Service Kiosk

In a bid to enhance the passenger experience of its customers, Dana Air, the customer-centric airline has launched a self service kiosk at the Murtala Mohammed Airport 2, Lagos.

The self-service kiosk which is the first at the terminal, enables travellers to book the airlines’ tickets, modify tickets, book on hold, pay for tickets, and even rescheduled their tickets on the spot.

The airline's passengers can also check in online using the self-service kiosk thereby avoiding the usual stress associated with check-in queues at the counters.

According to the airline, the 24/7 self-service kiosk which also offers information on promos and events, is just one out of the many innovations their customers should expect in 2017.

In a related vein, Danar Air has, in an attempt to make its frequent flyer program a truly rewarding experience, partnered with various hotels and cab service providers to give huge discounts to members of their frequent flyer program, Dana Miles.

Reputed for its unrivaled on-time performance, world-class in-flight and customer service, Dana Air operates over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri.

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Comments (25)

Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..


Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.


Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


Dec 15, 2022