Ethiopian Airlines has announces that it will introduce a Platinum tier level in its frequent flyer loyalty program, ShebaMiles, with effect from January 2017.
Platinum tier level offers extra benefits to frequent flyers that accrue 75, 000 status miles or 60 qualifying segments within one calendar year, Jan 1st –Dec 31st within the validity period of two years, in addition to the remaining months in the qualification year.
Benefits include access to dedicated hotline service at the airlines' Global Call Centre and personalized assistance up on departure at Addis Ababa Bole International Airport.
Others benefits include three complimentary upgrade within the platinum tier validity, guaranteed seat up to 24 hours before departure in the highest booking classes, 100 % tier bonus Miles and extra baggage allowance on Ethiopian operated flights.
Ethiopian Airlines recently redesigned its ShebaMiles web page to improve customers’ online experience in terms of ease of use, data quality and better control on account management.
Customers flying both on Ethiopian or the Star Alliance network worldwide, can easily access and enjoy membership privileges on www.ethiopianairlines.com.