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PaxEx: Qatar Airways Enhances its Mobile Functionality


In keeping up with passenger need for continuous engagement during their flight experiences, Qatar Airways has rolled out innovative features to its mobile functionality.


Besides offering up to 12 languages in mobile web site, customers now have greater online payment options, including using mileage from the member’s Privilege Club accounts.


Improvements also include push notifications for online check in availability, boarding, gate change, checked baggage tag numbers, time of baggage arrival at the carrousel and the carrousel number.


The app also features “My Trips,” providing passengers a convenient means of seeing journey details such as a time line view, gate information, boarding time, bag tag information and an interactive virtual tour of the aircraft.


Qatar Airways app is available on iTunes and Google Play, for both iOS and Android platforms. Features specific to iOS include downloading the boarding pass to the wallet, Apple Pay, and locally storing Privilege Club details with Touch ID authentication.


According to the airline, Android Pay will be included in future releases, as will profile management, allowing passengers to link to their social media accounts.

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