British Airways to Launch ‘First Wing’ for Premium Customers
British Airways’ First and Gold Executive Club customers travelling from Heathrow will soon have access to a new ‘First Wing’, creating a dedicated walkway from check-in to the lounges in Terminal 5.
The First Wing which will open in April 2017, will be located next to the airlines First check-in area and will create an enhanced private check-in zone where customers will be guided to two new dedicated security lanes, designed to speed up the process of passing through the airport.
Once through security, customers will have dedicated access to British Airways’ Galleries First lounge and through to the airline’s flagship Concorde Room, where they can relax before their flight, making the journey seamless for those premium customers.
The First Wing, is part of an investment agreed with Heathrow Airport, designed to improve Fast Track entry in Terminal 5.
The new dedicated security lanes will also reduce the number of customers using the current North and South security, speeding up the journey for all customers, especially those travelling in Club World, through Terminal 5.