Flight Delays: Dana Air Apologizes to Guests
Nigerian carrier, Dana Air has reiterated its commitment to superior on-time performance which was the core of its excellent services, when it took to the skies on November 10, 2008.
According to the Accountable Manager of the airline, Mr Obi Mbanuzuo, Dana Air, has always taken the lead in ensuring that passengers get to their destinations on schedule, but recent delays due shortage in fuel supply has not really helped its flight services to the flying public.
In his words “we sincerely apologize to our teeming guests for the delays experienced recently and regret the inconveniences caused. The recent delays have not really helped our desire and commitment to take our passengers to their destinations on schedule.’’
Commenting further, Obi said, “the issue is antithetical to our award winning service and we have been proactive in seeking better handling of operational issues. We will not relent in our efforts but continue to strive to improve on our services and offerings.’’
Only recently, Dana Air launched flight services from Lagos to Owerri with an introductory online fare of N12,600, to further boost business and leisure travel to the Imo state capital.