Qatar Airways Named First Platinum Airline in Middle East
Qatar Airways has become the first airline in the Middle East to achieve platinum status in the IATA’s Fast Travel Program in recognition of its innovations in passenger self-service.
Qatar Airways Executive Vice President, Mr. Mohsen Alyafei, received the accolade on behalf of the airline’s Group Chief Executive, His Excellency Mr. Akbar Al Baker yesterday, from IATA’s Director Passenger, Pierre Charbonneau.
The airline met IATA’s highest Fast Travel standard by implementing self-service systems that address worldwide passenger demands for more choice, convenience, and control over their travel experience.
Qatar Airways uses new technologies, from kiosks to mobile apps, to offer a range of self-serve channels enabling passengers to check-in, print Q-tag baggage labels at home and access quick bag drop facilities worldwide, scan their own travel documents, re-book flights, self-board and report missing bags online.