Travelport has officially opened a new help desk for the Kenya’s travel agency community in Nairobi. The help desk opening comes as recent research indicates increasing synergies between various tourism and travel industry players in Kenya are supporting the recovery of the industry.

According to Rabih Saab, Travelport’s President and Managing Director for Europe, Middle East and Africa, the new help desk reflects Travelport’s ongoing investment and expansion strategy in the East Africa region in light of the growth it is experiencing and its strategic location.

The state-of-the-art travel agency helpdesk facility in Nairobi offers a range of services including technical and operational assistance in both English and Swahili, employing five experienced travel trade members full time.

Travelport Kenya Helpdesk’s number is 020 4287004 and will offer assistance from Mon-Fri 08:00-20:00 and Sat 09:00-13:00. After hours support will continue to be provided by Travelport’s international helpdesk.