• Chidozie Uzoezie

American Airlines Elevates Customer Experience

American Airlines is continuing to elevate the customer experience by adding complimentary snacks andmore free movies, TV shows and music in the Main Cabin. Throughout the next few months, customers flying American will begin to experience new amenity kits and services on their flights and at the airport.

In February, complimentary Main Cabin snacks will be available on American’s transcontinental flights, which include routes between:

  • New York’s JFK and Los Angeles International Airport (LAX)

  • JFK and San Francisco International Airport (SFO)

  • Miami International Airport (MIA) and LAX

All other domestic flights will offer an assortment of complimentary snacks in the Main Cabin by April.

Customers traveling on flights departing prior to 9:45 a.m. will receive Biscoff® cookies. On flights departing after 9:45 a.m., customers will have a choice between Biscoff® cookies or pretzels, rotated on a seasonal basis. American’s Food for Sale items will also be available for purchase on all flights.

Starting in May, complimentary meal service will be available in the Main Cabin on all flights between Hawaii and Dallas / Fort Worth International Airport (DFW).

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